{"id":173340,"date":"2026-01-28T08:52:47","date_gmt":"2026-01-28T08:52:47","guid":{"rendered":"https:\/\/e-framer.ch\/eddy\/"},"modified":"2026-02-13T13:30:17","modified_gmt":"2026-02-13T13:30:17","slug":"eddy","status":"publish","type":"page","link":"https:\/\/e-framer.ch\/fr\/eddy\/","title":{"rendered":"Eddy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row unlock_row_content=\u00a0\u00bbyes\u00a0\u00bb row_height_percent=\u00a0\u00bb50&Prime; override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb3&Prime; top_padding=\u00a0\u00bb5&Prime; bottom_padding=\u00a0\u00bb4&Prime; back_color=\u00a0\u00bbcolor-xsdn\u00a0\u00bb back_image=\u00a0\u00bb171902&Prime; back_position=\u00a0\u00bbcenter center\u00a0\u00bb overlay_alpha=\u00a0\u00bb50&Prime; gutter_size=\u00a0\u00bb3&Prime; column_width_percent=\u00a0\u00bb100&Prime; shift_y=\u00a0\u00bb0&Prime; z_index=\u00a0\u00bb0&Prime; top_divider=\u00a0\u00bbgradient\u00a0\u00bb enable_bottom_divider=\u00a0\u00bbdefault\u00a0\u00bb bottom_divider=\u00a0\u00bbgradient\u00a0\u00bb shape_bottom_h_use_pixel=\u00a0\u00bbtrue\u00a0\u00bb shape_bottom_height_percent=\u00a0\u00bb50&Prime; 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inline_media_anim=\u00a0\u00bbzoom-in\u00a0\u00bb inline_media_anim_speed=\u00a0\u00bb1000&Prime; inline_media_anim_delay=\u00a0\u00bb200&Prime; uncode_shortcode_id=\u00a0\u00bb635582&Prime; text_color_type=\u00a0\u00bbuncode-palette\u00a0\u00bb]Chez nous, le service<br \/>\nne s&rsquo;arr\u00eate pas aux heures d&rsquo;ouverture.[\/vc_custom_heading][vc_custom_heading heading_semantic=\u00a0\u00bbh3&Prime; text_size=\u00a0\u00bbh3&Prime; text_weight=\u00a0\u00bb200&Prime; text_italic=\u00a0\u00bbyes\u00a0\u00bb uncode_shortcode_id=\u00a0\u00bb121864&Prime;]Eddy, notre concierge \u00e0 v\u00e9lo[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=\u00a0\u00bb0&Prime; override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb0&Prime; top_padding=\u00a0\u00bb0&Prime; bottom_padding=\u00a0\u00bb0&Prime; back_image=\u00a0\u00bb119407&Prime; back_repeat=\u00a0\u00bbrepeat\u00a0\u00bb overlay_alpha=\u00a0\u00bb50&Prime; gutter_size=\u00a0\u00bb3&Prime; 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Pas de probl\u00e8me, utilise notre chat personnel guid\u00e9 en direct. Le dimanche matin, l&rsquo;\u00e9cran ne s&rsquo;allume pas ? Tu trouveras peut-\u00eatre une astuce dans les tutoriels vid\u00e9o.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=\u00a0\u00bb100&Prime; gutter_size=\u00a0\u00bb3&Prime; override_padding=\u00a0\u00bbyes\u00a0\u00bb column_padding=\u00a0\u00bb2&Prime; overlay_alpha=\u00a0\u00bb50&Prime; radius=\u00a0\u00bbhg\u00a0\u00bb shift_x=\u00a0\u00bb0&Prime; shift_y=\u00a0\u00bb0&Prime; shift_y_down=\u00a0\u00bb0&Prime; z_index=\u00a0\u00bb0&Prime; medium_width=\u00a0\u00bb0&Prime; mobile_width=\u00a0\u00bb0&Prime; width=\u00a0\u00bb1\/2&Prime; uncode_shortcode_id=\u00a0\u00bb507910&Prime;][vc_single_image media=\u00a0\u00bb173345&Prime; media_width_percent=\u00a0\u00bb100&Prime; media_ratio=\u00a0\u00bbthree-two\u00a0\u00bb uncode_shortcode_id=\u00a0\u00bb316979&Prime;][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab gutter_size=\u00a0\u00bb4&Prime; column_padding=\u00a0\u00bb4&Prime; title=\u00a0\u00bbVoici comment \u00e7a fonctionne\u00a0\u00bb tab_id=\u00a0\u00bb1671548483489-0-9167283140478516728331040301676887810659&Prime;][vc_row_inner row_inner_height_percent=\u00a0\u00bb0&Prime; 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z_index=\u00a0\u00bb0&Prime; medium_width=\u00a0\u00bb3&Prime; mobile_width=\u00a0\u00bb0&Prime; width=\u00a0\u00bb1\/2&Prime; uncode_shortcode_id=\u00a0\u00bb192996&Prime;][vc_custom_heading heading_semantic=\u00a0\u00bbh3&Prime; text_size=\u00a0\u00bbh3&Prime; uncode_shortcode_id=\u00a0\u00bb489399&Prime;]Les fonctions du concierge v\u00e9lo :[\/vc_custom_heading][vc_column_text uncode_shortcode_id=\u00a0\u00bb617823&Prime;]<\/p>\n<p class=\"p1\">Quelques jours seulement apr\u00e8s ta commande, nous te contacterons avec une proposition de date pour la remise.<\/p>\n<p class=\"p1\">Si la date ne convient pas, nous trouverons ensemble une alternative \u2013 de mani\u00e8re simple et flexible.<\/p>\n<p class=\"p1\">Environ une heure avant ton arriv\u00e9e, notre blouse bleue te contacte par t\u00e9l\u00e9phone.<\/p>\n<p class=\"p1\">Tu dois apporter une pi\u00e8ce d&rsquo;identit\u00e9 officielle pour que nous puissions \u00eatre s\u00fbrs de remettre l&rsquo;e-bike au bon propri\u00e9taire.<\/p>\n<p class=\"p1\">Sauf peut-\u00eatre : l&rsquo;anticipation de ton nouveau v\u00e9lo \u00e9lectrique.<\/p>\n<p>[\/vc_column_text][uncode_list icon=\u00a0\u00bbfa fa-chat\u00a0\u00bb uncode_shortcode_id=\u00a0\u00bb139911&Prime;]<\/p>\n<ul>\n<li>Assistance t\u00e9l\u00e9phonique pendant les heures d&rsquo;ouverture<\/li>\n<li>Chat en direct en dehors des heures d&rsquo;ouverture<\/li>\n<li>Assistance par e-mail<\/li>\n<\/ul>\n<p>A partir de mars 2026<\/p>\n<ul>\n<li>Chat en direct 24\/7<\/li>\n<li>Tutoriels vid\u00e9o Manipulation des v\u00e9los \u00e9lectriques<\/li>\n<li>R\u00e9servations de services en ligne<\/li>\n<li>D\u00e9claration de garantie en ligne<\/li>\n<li>Et bien plus encore.<\/li>\n<\/ul>\n<p>[\/uncode_list][\/vc_column_inner][\/vc_row_inner][\/vc_tab][\/vc_tabs][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/1&Prime;][uncode_block id=\u00a0\u00bb173012&Prime;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row unlock_row_content=\u00a0\u00bbyes\u00a0\u00bb row_height_percent=\u00a0\u00bb50&Prime; 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