{"id":173306,"date":"2026-01-28T05:19:04","date_gmt":"2026-01-28T05:19:04","guid":{"rendered":"https:\/\/e-framer.ch\/droit-de-retour-de-30-jours\/"},"modified":"2026-02-13T13:28:11","modified_gmt":"2026-02-13T13:28:11","slug":"droit-de-retour-de-30-jours","status":"publish","type":"page","link":"https:\/\/e-framer.ch\/fr\/droit-de-retour-de-30-jours\/","title":{"rendered":"30 jours de droit de retour"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row unlock_row_content=\u00a0\u00bbyes\u00a0\u00bb row_height_percent=\u00a0\u00bb50&Prime; override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb3&Prime; top_padding=\u00a0\u00bb5&Prime; bottom_padding=\u00a0\u00bb4&Prime; back_color=\u00a0\u00bbcolor-xsdn\u00a0\u00bb back_image=\u00a0\u00bb171902&Prime; back_position=\u00a0\u00bbcenter center\u00a0\u00bb overlay_alpha=\u00a0\u00bb50&Prime; gutter_size=\u00a0\u00bb3&Prime; column_width_percent=\u00a0\u00bb100&Prime; shift_y=\u00a0\u00bb0&Prime; z_index=\u00a0\u00bb0&Prime; 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align_horizontal=\u00a0\u00bbalign_center\u00a0\u00bb gutter_size=\u00a0\u00bb4&Prime; overlay_alpha=\u00a0\u00bb50&Prime; shift_x=\u00a0\u00bb0&Prime; shift_y=\u00a0\u00bb0&Prime; shift_y_down=\u00a0\u00bb0&Prime; z_index=\u00a0\u00bb0&Prime; medium_width=\u00a0\u00bb0&Prime; mobile_width=\u00a0\u00bb0&Prime; css_animation=\u00a0\u00bbalpha-anim\u00a0\u00bb animation_speed=\u00a0\u00bb1000&Prime; animation_delay=\u00a0\u00bb100&Prime; width=\u00a0\u00bb1\/1&Prime; uncode_shortcode_id=\u00a0\u00bb654512&Prime;][vc_row_inner limit_content=\u00a0\u00bb\u00a0\u00bb][vc_column_inner column_width_percent=\u00a0\u00bb100&Prime; align_horizontal=\u00a0\u00bbalign_center\u00a0\u00bb gutter_size=\u00a0\u00bb3&Prime; overlay_alpha=\u00a0\u00bb50&Prime; shift_x=\u00a0\u00bb0&Prime; shift_y=\u00a0\u00bb0&Prime; shift_y_down=\u00a0\u00bb0&Prime; z_index=\u00a0\u00bb0&Prime; medium_width=\u00a0\u00bb0&Prime; mobile_width=\u00a0\u00bb0&Prime; width=\u00a0\u00bb1\/1&Prime; uncode_shortcode_id=\u00a0\u00bb355148&Prime;][vc_custom_heading text_color=\u00a0\u00bbcolor-131212&Prime; heading_semantic=\u00a0\u00bbh1&Prime; text_size=\u00a0\u00bbh1&Prime; text_italic=\u00a0\u00bbyes\u00a0\u00bb inline_media=\u00a0\u00bbyes\u00a0\u00bb media_height=\u00a0\u00bb100&Prime; inline_media_anim=\u00a0\u00bbzoom-in\u00a0\u00bb inline_media_anim_speed=\u00a0\u00bb1000&Prime; inline_media_anim_delay=\u00a0\u00bb200&Prime; uncode_shortcode_id=\u00a0\u00bb284455&Prime; text_color_type=\u00a0\u00bbuncode-palette\u00a0\u00bb]Acheter sans risque signifie<br \/>\nchez nous \u00ab\u00a0satisfait ou rembours\u00e9\u00a0\u00bb.[\/vc_custom_heading][vc_custom_heading heading_semantic=\u00a0\u00bbh3&Prime; text_size=\u00a0\u00bbh3&Prime; text_weight=\u00a0\u00bb200&Prime; text_italic=\u00a0\u00bbyes\u00a0\u00bb uncode_shortcode_id=\u00a0\u00bb153055&Prime;]30 jours de droit de retour[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=\u00a0\u00bb0&Prime; override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb0&Prime; top_padding=\u00a0\u00bb2&Prime; 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width=\u00a0\u00bb1\/2&Prime; uncode_shortcode_id=\u00a0\u00bb165671&Prime;][vc_custom_heading heading_semantic=\u00a0\u00bbh3&Prime; text_size=\u00a0\u00bbh3&Prime; uncode_shortcode_id=\u00a0\u00bb373287&Prime;]\u00c7a ne va pas, \u00e7a n&rsquo;existe pas.[\/vc_custom_heading][vc_column_text uncode_shortcode_id=\u00a0\u00bb865255&Prime;]<\/p>\n<p class=\"p1\">Nous sommes s\u00fbrs que tu auras beaucoup de plaisir \u00e0 utiliser ton nouvel eFRAMER.<\/p>\n<p class=\"p1\">Si dans les 30 premiers jours (jusqu&rsquo;\u00e0 150 km maximum) apr\u00e8s la remise, tu remarques quand m\u00eame que quelque chose ne va pas \u2013 contacte-nous.<\/p>\n<p>Nous pouvons alors soit \u00e9changer le mod\u00e8le ou la taille du cadre. Ou nous venons chercher l&rsquo;e-bike chez toi et te remboursons \u00e0 100%.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=\u00a0\u00bb100&Prime; gutter_size=\u00a0\u00bb3&Prime; override_padding=\u00a0\u00bbyes\u00a0\u00bb column_padding=\u00a0\u00bb2&Prime; overlay_alpha=\u00a0\u00bb50&Prime; radius=\u00a0\u00bbhg\u00a0\u00bb shift_x=\u00a0\u00bb0&Prime; shift_y=\u00a0\u00bb0&Prime; shift_y_down=\u00a0\u00bb0&Prime; z_index=\u00a0\u00bb0&Prime; medium_width=\u00a0\u00bb0&Prime; mobile_width=\u00a0\u00bb0&Prime; width=\u00a0\u00bb1\/2&Prime; uncode_shortcode_id=\u00a0\u00bb507910&Prime;][vc_single_image media=\u00a0\u00bb173309&Prime; media_width_percent=\u00a0\u00bb100&Prime; media_ratio=\u00a0\u00bbthree-two\u00a0\u00bb uncode_shortcode_id=\u00a0\u00bb643990&Prime;][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab gutter_size=\u00a0\u00bb4&Prime; column_padding=\u00a0\u00bb4&Prime; title=\u00a0\u00bbVoici comment \u00e7a fonctionne\u00a0\u00bb tab_id=\u00a0\u00bb1671548483489-0-9167283140478516728331040301676887810659&Prime;][vc_row_inner row_inner_height_percent=\u00a0\u00bb0&Prime; 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z_index=\u00a0\u00bb0&Prime; medium_width=\u00a0\u00bb3&Prime; mobile_width=\u00a0\u00bb0&Prime; width=\u00a0\u00bb1\/2&Prime; uncode_shortcode_id=\u00a0\u00bb192996&Prime;][vc_custom_heading heading_semantic=\u00a0\u00bbh3&Prime; text_size=\u00a0\u00bbh3&Prime; uncode_shortcode_id=\u00a0\u00bb107713&Prime;]Tu commandes, nous nous occupons du reste.[\/vc_custom_heading][vc_column_text uncode_shortcode_id=\u00a0\u00bb789593&Prime;]<\/p>\n<p class=\"p1\">Quel que soit l&rsquo;endroit o\u00f9 tu as achet\u00e9 ton e-bike, il te suffit de contacter notre service client eFRAMER.<\/p>\n<p>Nous discuterons avec toi du retour et conviendrons d&rsquo;une date de collecte.<\/p>\n<p>Apr\u00e8s un rapide contr\u00f4le du v\u00e9lo dans notre atelier, nous transf\u00e9rerons le montant de ton achat sur ton compte bancaire.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tab][\/vc_tabs][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/1&Prime;][uncode_block id=\u00a0\u00bb172994&Prime;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row unlock_row_content=\u00a0\u00bbyes\u00a0\u00bb row_height_percent=\u00a0\u00bb50&Prime; 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